Cancellation Policy

Live Seminars & Live Webinar

  1. $50 administration fee to withdraw from Live Seminars.
  2. Cancellation between 14 to 21 days prior to the seminar date, the greater of 50% of the registration fee or $50 will be deducted from your refund.
  3. No refund if cancel less than 14 days prior to seminar date.
  4. Non refundable deposits are required for specific courses. These amounts are non refundable regardless of the policies listed from 1 to 3 above.

Please do not miss your live seminar or live webinar if possible. You cannot ask your specific questions if you are not present. We cannot offer refunds on missed live content due to the limited amount seat/slots available.

Effective January 29, 2014, we are proud to offer you 2 years of access to your live webinars.  All courses purchased beginning January 29, 2014, will automatically have a 2-year time limit to be completed for CEU/PDA/CPDs and you will have unlimited, lifetime* access to your purchased course materials for reference and reviewing purposes. 

Regulatory bodies require you pass (70%) the assessment tool (quiz) and complete the feedback form to receive your certificate of completion and CEU's/PDA's for Recorded Seminars, Recorded Webinars and Live Webinars

Recorded Seminar Course & Recorded Webinar

Effective January 29, 2014, we are proud to offer you 2 years of access to your online courses.  All courses purchased beginning January 29, 2014, will automatically have a 2-year time limit to be completed for CEU/PDA/CPDs and you will have unlimited, lifetime* access to your purchased course materials for reference and reviewing purposes. 

Read why you have 2 years to watch and finish your course.

Regulatory bodies require you pass (70%) the assessment tool (quiz) and complete the feedback form to receive your certificate of completion and CEU's/PDA's for Recorded Seminars, Recorded Webinars and Live Webinars. Your certificate will be generated in your account automatically for you to download and print after you pass the quiz and complete the feedback form online in your account.

We do not offer cancellation refunds on Recorded Webinars & Recorded Seminar Courses. We offer you the chance however to browse through our preview catalog and learn what our courses are like before you purchase. 

The fine print: