Frequently Asked Questions - Online Courses - General Help

Each course is played online via your web browser. They are not sent to you or available for download.

All ProD courses come with PDF format slides.

Once the course is open and playing (paused), click on the right upper hand corner of your player called "attachments".  There will be a link to print slides.  Click the slides you wish to open. Depending on your computer and browers either they will open or ask you to download them. All of our slides are in PDF format and may be printed.

If this does not work, then your computer is likely blocking the slides/notes popup window.  Pro D Seminars cannot do anything on our end.  It is related to your computer security.  Please choose to allow popups. (This may be part of your firewall, anti-virus or browser settings depending your system).

For the MAC issues on printing slides from your website. The user needs to click on "SAFARI" on the top left menu drop down, and then uncheck "Block Pop-Up Windows". Then Click on "Print Slides". The PDF should pop up at that point.

Course notes and slides are now also attached to each course page. The notes and slides inside the player and on the course page are the same.

Once you have paid for your selected course, the amount of time left to finish can be found under "My Account" on the left hand menu bar, then scrolling down and looking for the link "Course Access Expiration".

All courses purchased after January 29, 2014, will automatically have a 2-year time limit to complete CEU/PDA/CPDs, as well as have unlimited lifetime* access to your purchased course materials for reference and reviewing purposes.

Once you have paid for your course, and logged in, your course will be available at "My Account" on the left hand menu bar. Alternatively, you can see your courses in the "Current Courses" block in a list, also on the left hand side of any page.

To log in, use your email address or the username along with the password you selected during the checkout process. You will also receive two emails. One with your password and login information and another with your purchase invoice. You will have access to your online course for 2 years from the purchase date.

Each course comes along with notes/slides to be printed if you wish. (They are accessible from inside the course itself for online courses, or on the course launch page for recorded webinars). Don't forget to finish your quiz and course evaluation before the end of the 2 year period in order to receive your certificate online and your CEU/PDA's.