Frequently Asked Questions - General Help

ProD Seminars offers slide handouts for recorded webinars, live webinars and online courses of all types.

To download slide handouts please do the following

  1. Sign into your ProD Seminars Account
  2. Choose "My Account & Courses" from the top right hand corner menu
  3. Choose the course for which you want to download handouts
  4. On the course page locate the section called "Additional Slides"
  5. Click on the PDF handouts to open or (PC) right click and choose "Save As" to download

 

All distance education recorded online courses require the completion of the following steps in order for you to receive your CEU's (PDA's) and a certificate of completion. These steps conform with regulatory bodies requirements for distance continuing education.

Each course has 5 steps.
1. Watch the course.
2. Fill out the program worksheet
3. Complete the quiz.
4 .Fill out the feedback form.
5. Print your certificate

Watch of demonstration of these steps

You have access to the quiz for 2 years to complete for CEU/PDA/CPD.
If you need more time you can apply for a request for a 2 year extension or even reactivate an expired course.

You also have lifetime access** to the materials (handouts and recordings) for continued review and learning. So you can watch it over and over again.

** lifetime access = Course materials remain in your account beyond the 2 years as long as we can continue to support the recordings with future technology.

If your 2 years access has expired and you want to reactivate your course(s) or if your course(s) will be expiring soon then you can also apply for an additional 2 year extension to your quiz access to complete for CEU/PDA/CPD.

Use tis link to request an extension or reactivation to your course(s) quiz access,

All courses purchased after January 29, 2014, will automatically have a 2-year time limit to complete CEU/PDA/CPDs, as well as have unlimited lifetime* access to your purchased course materials for reference and reviewing purposes.

If you registered for a course before January 29, 2014, and you want to have more time to complete for CEU/PDA/CPD, as well as, extended access beyond two years for reference and reviewing, then you can choose one of three affordable options below based on how many courses you want to extend. 

Three options for extensions are available for those who purchased courses prior to January 29, 2014.

  1. Extend one course for 2 years access for CEU/PDA/CPDs and unlimited access* to materials for reference and review.
  2. Extend two courses for 2 years access for CEU/PDA/CPDs and unlimited access* to material for reference and review.
  3. Extended multiple courses (three or more) for 2 years access for CEU/PDA/CPDs and unlimited access* to material for reference and review.

The fine print:

  • * Unlimited, lifetime access is access to the course and course materials for a single individual or account as long as the technology is still available and supported by Pro D Seminars.
  •  All courses purchased prior to January 1, 2014 had a six-month access for CEU completion, review and reference.
  • Registration for an upgraded unlimited, lifetime access is only available for courses purchased after February 1, 2012.

Dear Pro D Customers,

Changing our policy from six months to 2-years required a lot of thought and upgrades to our website.  We wanted to meet your needs of more time with the course material especially for those of you who complete most of your CEU/CPD/PDA through Pro D Seminars.

We want to balance the need for extended time for the completion of your courses, retiring courses that are no longer relevant for your practice, and providing you access to the materials (recordings and handouts) beyond the two years for continued reviewing.  All while maintaining our high standard of courses available to you.

If you purchased a course on or after January 29, 2014, you will automatically receive extended access.  If you registered for a course before January 29th, 2014 and you want to have more time to complete for CEU/PDA/CPD’s, as well as, continued access beyond two years for reviewing, then you can choose one of three affordable options based on how many courses you want to extend.

We would love to give all customers, new and loyal, the "extended warranty."  Unfortunately it would bury our team and we would not be able to operate and offer the customer service and products, which Pro D Seminars is built upon.  The extension fees are low and reasonable to extend your courses.  Those who really need extra time to complete for CEU/PDA/CPDs and want to have unlimited access to material will hopefully see the value and purchase the extended access.  And those who really do not plan to review the material again and do not need extra time do not need to extend their access.  This allows us to continue to serve your specific needs.

Thank you for chooing Pro D Seminars and I wish you incredible success,

Lorne Brown, BSc, CPA, Dr.TCM, FABORM, CHt

Founder, Pro D Seminars

 

View Extended Purchase Options

The quiz and feedback form are required by regulatory boards. We use an automated system so certificates are generated only after passing (70%) and filling out feedback form. If you do not need CEU/PDA's or care for a certificate and just want the knowledge then can skip the quiz. This way you can get your certificates and CEU/PDA's more promptly.

We cannot give you the answers to the quiz as it is an assessment tool required by the regulatory bodies to prevent people from just "buying CEU's" on line without grasping the material taught.

So we are not allowed to have the answers displayed post quiz to reduce the answers from being distributed. Similar to how acupuncture licensing bodies do not provide answers to their exam.

Although they are a great study tool, we cannot provide an answer key.

To receive a new password, please apply for one using the password reset system by clicking here. In order to receive a new password you must know the email address that you signed up with.

Once you have request a new password, it will automatically be sent to your email inbox.

If you did not receive your new password, please check your spam / filtered email inbox before contacting ProD Seminars.

Any user can change their own password by following these easy steps:

1. Visit "My Account" on the top left corner.
2. Click the "edit my account" button, at the bottom of the page
3. Scroll down the page and enter a new password
4. Enter your password a second time to confirm
5. Click the"submit" button at the bottom


Below we have broken down our course/ seminar types in an effort to better help you make an informed choice. Don't forget to checkout some of our free previews!

If you have any further questions, please feel free to contact us at anytime.

Live in Person Seminar Live Online Webinar
Recorded Online Course Recorded Webinar

This is a live seminar that you attend physically.

ProD holds seminars in various cities across Canada and the United States.

No test is required for your CEU's but you must sign in and sign out to receive CEU/PDA`s at the live event.

This is a live streaming webinar event on your computer.

You can interact with your colleagues and presenter, watch the live video feed, download notes and you text chat to all involved. Do not worry, no one can see or hear you, only the presenter is seen and heard.

Immediatly following the completion of a live online webinar, you will have access to the recorded webinar automatically for 2 years.

Regulatory bodies require both an assessment tool and feedback form be completed for online courses to be CEU/PDA approved. You must pass a multiple choice quiz (70%) and complete feedback form on the Pro D site in your account to receive your certificate of completion with CEU's.PDA's.

After purchase you will have access to your online course for 2 years. You can watch it as often and as many times as you like within 2 years.

This is the highest quality player on Pro D seminars. Easy to rewind by the second, fast forward or rewind per slide and download notes. It streams from the Pro D website (nothing is shipped or downloaded) so you can use any computer to watch it.

Regulatory bodies require both an assessment tool and feedback form be completed for online courses to be CEU/PDA approved. You must pass a multiple choice quiz (70%) and complete feedback form on the Pro D site in your account within 48 hours of watching the live stream to receive your certificate of completion with CEU's.PDA's.

 

Immediatly following the completion of a live online webinar, you will have access to the recorded webinar automatically.

Regulatory bodies require both an assessment tool and feedback form be completed for online courses to be CEU/PDA approved. You must pass a multiple choice quiz (70%) and complete feedback form on the Pro D site to receive your certificate of completion with CEU's.PDA's.

 

View the Upcoming Live in Person Seminar List !

View the Upcoming Live Online Seminar List !

Watch Free Recorded Online Course Previews!

Try a Recorded Webinar Demo!

 

Here is a break down of the features of each type. If you have any further questions, please feel free to contact us at anytime.

 

  Live in Person Seminar Live Online Webinar
Recorded Online Course
Recorded Webinar
Access Length Live Live 2 years 2 years
Live (one time only) Yes Yes No No
Recorded No No Yes Yes
Can Watch Again No Yes Yes Yes
Can Ask Questions Yes Yes No No
Has Notes/ Handouts Yes Yes Yes Yes
Must Complete Quiz for CEUs No Yes Yes Yes
Can Do at Home/ Office No Yes Yes Yes

 

We advertise very heavy compared to the TCM profession. ProD Seminars regularily prints in 4-5 different journals/newsletter print ads and lots of web advertising. We therefore have high standards for our lecturers and courses.

To be part of our online library we prefer at least 20 years experience in your field or be published in the area you want to teach.

Live courses are individually assessed but similar to online for qualifications to teach for Pro D.

Webinar (live streams) are less restricted, however we still need to be sold on the idea of making your course and putting in the time, money and effort any successful course requires.

We are often asked, "How much money can I make?" It depends on you and the topic.  We have many courses that make money and many that do not make money.

We represent teachers that are passionate about the materiel and feel the need to share. (Education rarely is equal to good money).  Our job is to try to find the talent and then promote it. Our primary goal is good education for TCM, not money.

If you are still interested please send the following

  • detailed resume
  • website address
  • proposed course title
  • proposed short description
  • total course hours
  • type of course
  • be prepared for a detailed outline
  • be prepared for a detailed quiz (assessment tool). Min, 10 questions.

From there we can evaluate further whether you would be a good fit with ProD Seminars.

Any Recorded Courses
Recorded courses are dated for the date that you completed the quiz

Any Live Webinars
For live webinars the certificate date is the date of the live webinar and not the date you complete the quiz. So if you take the quiz 3 months after watching the live stream the date will still be the date you watched the live webinar and not the quiz date.

Please Note!
If you register for an upcoming live webinar (to save on early bird discounts) but miss the live stream and watch the recording afterwards, then it is treated as a recorded course. Your certificate date, will be the date you complete the quiz.

To find your certificate, please visit "My Account" and then choose the button "Certificates".

If you cannot find your certificate here, you likely did not finish either you program worksheet, quiz or course feedback. All three steps are necessary to receive your certificate as required by regulatory bodies.

From "My Account" please click the button "Quiz Results" to see if you finished and passed your quiz. If so, do your course evaluation now.

If you have not finished your quiz, from "My Account", click the course page link. From inside the course page, click on the quiz link to begin the quiz.

 

We suggest using a new browser from what you are currently trying to watch you course.

We find browser Google Chrome works the best to view the videos and it free to download.

https://www.google.com/intl/en/chrome/browser/

If you are still unable to watch the videos, please respond with answers to the following questions? This will help troubleshoot the issue.

1) What kind of computer or device are you using (PC, Mac, iPad, iPhone, Android phone)

2) What kind of operating system (i.e. Windows 7 or OS X Mavericks)

Send us the details through our support tickets http://www.prodseminars.net/form/contact-pro-d-seminars