Frequently Asked Questions - General Help

Below we have broken down our course/ seminar types in an effort to better help you make an informed choice. Don't forget to checkout some of our free previews!

If you have any further questions, please feel free to contact us at anytime.

Live Seminar Live Webinar Recorded Seminar Recorded Webinar

This is a live seminar that you attend physically.

ProD holds seminars in various cities across Canada and the United States.

No test is required for your CEU's but you must sign in and sign out to receive CEU/PDA`s at the live event.

This is a live streaming event on your computer. 

You can interact with your colleagues and presenter, watch the live video feed, download notes and you text chat to all involved. Do not worry, no one can see or hear you, only the presenter is seen and heard.

Regulatory bodies require both an assessment tool and feedback form be completed for online courses to be CEU/PDA approved. You must pass a multiple choice quiz (70%) and complete feedback form on the Pro D site in your account within 48 hours of watching the live stream to receive your certificate of completion with CEU's.PDA's.

This was previously known as just an "Online Course"

After purchase you will have access to your online course for 4 months.  You can watch it as often and as many times as you like in those 4 months.

This is the highest quality player on Pro D seminars. Easy to rewind by the second, fast forward or rewind per slide and download notes. The player also remembers where you left off watching last time. It streams from the Pro D website (nothing is shipped or downloaded) so you can use any computer to watch it.

Regulatory bodies require both an assessment tool and feedback form be completed for online courses to be CEU/PDA approved. You must pass a multiple choice quiz (70%) and complete feedback form on the Pro D site in your account within 48 hours of watching the live stream to receive your certificate of completion with CEU's.PDA's.

 

Recorded Webinars are new to ProD Seminars.

This is a recording of the "Live Webinar". Like the live webinar you watch the video and download the notes.

While different from the live webinar because its not actually live, and you wont be able to ask questions, you will on the other hand have 4 months to review and re-watch, stop, start, and pause the course.

Regulatory bodies require both an assessment tool and feedback form be completed for online courses to be CEU/PDA approved. You must pass a multiple choice quiz (70%) and complete feedback form on the Pro D site in your account within 48 hours of watching the live stream to receive your certificate of completion with CEU's.PDA's.

 

View the Upcoming Live Webinar List !

View the Upcoming Live Webinar List !

Watch Free Recorded Seminar Course Previews!

Try a Recorded Webinar Demo!

 

Here is a break down of the features of each type. If you have any further questions, please feel free to contact us at anytime.

 

  Live Seminar Live Webinar Recorded Seminar Recorded Webinar
Access Length Live Live 4 months 4 months
Live (one time only) Yes Yes No No
Recorded No No Yes Yes
Can Watch Again No No Yes Yes
Can Ask Questions Yes Yes No No
Has Notes/ Handouts Yes Yes Yes Yes
Must Complete Quiz for CEUs No Yes Yes Yes
Can Do at Home/ Office No Yes Yes Yes

 

 

Any user can change their own password by following these easy steps:

1. Visit "Your User Page"
2. Click the "edit" tab, at the top of the user page
3. Scroll down the page and enter a new password
4. Enter your password a second time to confirm
5. Click the"submit" button at the bottom

Our store uses USD for all its products and courses.

Site visitors can use the currency converter block on the upper left hand side of the site. It helps to estimate conversion of prices. These are not official prices but estimations based on daily bank rates. All of our courses are charged in United States Dollars.

Our store uses a PayPal checkout system currently. We find this is the most secure way to accept credit card payments on the internet at the moment. You do not need a PayPal account to buy something. When you advance to the PayPal sign in page on payment, on the left hand side, (under the credit card pictures), there is on option to pay without a PayPal account.

We accept all major credit cards and PayPal.

You do not need a PayPal account to buy something. When you advance to the PayPal sign in page on payment, on the left hand side, (under the credit card pictures), there is on option to pay without a PayPal account.